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Frequently Asked Questions
Quick answers to common questions
How quickly will I receive a response?
We typically respond to WhatsApp messages within minutes during business hours (9 AM - 9 PM). Email inquiries are answered within 24 hours.
How can I track my order?
Once your order is processed, you'll receive a tracking number via email and SMS. You can also contact us with your order number for real-time updates.
Can I make changes to my order after placing it?
Yes! Contact us immediately via WhatsApp or email with your order number. We can make changes if your order hasn't entered production yet.